General Information

Privacy is important at Emerge Leadership Group LLC and therefore this Privacy Policy applies to all products and services offered by Emerge.  Questions or comments about this Privacy Policy may be directed to the address at the bottom of this page.

Information Collected

Emerge Leadership Group collects certain information as a routine part of offering services through this Web site and its applications.  Pages you visit or applications within this Site may collect information for you a number of ways.  First, information is automatically sent via the operation of the site’s servers, software, and the Web browser you use to connect to these services.  This information is sent to ensure the integrity of the data and communication amongst our servers and your device.  Secondly, you may voluntarily input your information on forms and other features of the site. The information we collect is limited to such information as is necessary to provide you with the highest level of customer service, and with access to those services you have chosen to utilize on our Web site.
Information that is automatically collected includes your IP address, which is used to help diagnose server problems and to administer our site; and certificate information from your browser, which is used by secure areas of our site to initiate confidential messaging services. Voluntary information collected may include information you provide to us when you use any of our online tools, send us email, purchase from our online store, or use future products and tools such as may be offered from time to time. In all cases of online information collection, you are anonymous to us unless you provide your email address or other identifying information with your personal information.

Use of Collected Information

Our site uses the following devices to collect information about you and your visits to this Site:

  • Cookies and other automated files – The use of cookies and other autogenerated files improve the quality of our service by storing user preferences and tracking user trends.  This information ensures that information you request and / or information that you provide voluntarily is appropriately associated with you and your requests.
  • Log information – When you access Emerge services, our servers automatically record information that your browser sends whenever you visit a website. These logs may include information such as your web request, Internet Protocol address, browser type, browser language, the date and time of your request and one or more cookies that may uniquely identify your browser.
  • User communications – When you send email or other communications to Emerge, we may retain those communications in order to process your inquiries, respond to your requests and improve our services.
  • Links – Emerge may present links in a format that enables us to keep track of whether these links have been followed. We may use this information to improve the quality of our customized content and advertising.
  • Forms – On various pages of this Site, and within many of its applications, forms may be presented to the user that request the user to input information.  This information will be sorted in a database and may be used to prepare information on resources or services specific to the user.
    Financial information – When specific services are requested through this Site, information such as credit card numbers and billing codes, may be used to bill you for services or products received.
  • User Name & Passwords – When requesting specific information, or gaining access to certain Emerge applications within this Site, users may be asked to enter user names and passwords.  In some circumstances this information will be provided to the user, in others the user may be required to formulate this information.

Emerge only processes personal information for the purposes described in this Privacy Policy and/or the supplementary privacy notices for specific services. Emerge processes personal information on our servers in the United States of America.  Emerge only shares personal information with other companies or individuals outside of Emerge only when: (a) We have your consent, (b) we require opt-in consent for the sharing of any sensitive personal information.
We may provide such information to our subsidiaries, affiliated companies or other trusted businesses or persons for the purpose of processing personal information on our behalf. We require that these parties agree to process such information based on our instructions and in compliance with this Privacy Policy and any other appropriate confidentiality and security measures.  We may share with third parties certain pieces of aggregated, non-personal information.  Such information does not identify individual users.

Access to Information

Only those employees who need and require customer information to perform their duties are authorized to access customer information. Information shared with business partners is limited to only that information necessary to allow them to provide you with information regarding services and products in which you may have an interest. Additionally, we require that companies we select as business partners honor our privacy requirements in the handling of customer information we provide to them.

Occasionally, we may be compelled by law to provide information to requesting legal entities or agencies. If we receive a subpoena or similar legal process demanding release of any information about you, we will generally attempt to notify you before we comply with the request (when practicable or unless we believe we are prohibited from doing so). Except as required by law or as described above, we do not share information with requesting outside parties, including government agencies.  We have a good faith belief that access, use, preservation or disclosure of such information is reasonably necessary to (a) satisfy any applicable law, regulation, legal process or enforceable governmental request, (b) enforce applicable Terms of Service, including investigation of potential violations thereof, (c) detect, prevent, or otherwise address fraud, security or technical issues, or (d) protect against imminent harm to the rights, property or safety of Emerge, its users or the public as required or permitted by law.

If Emerge becomes involved in a merger, acquisition, or any form of sale of some or all of its assets, we will provide notice before personal information is transferred and becomes subject to a different privacy policy.

Information Security

We take appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data. These include internal reviews of our data collection, storage and processing practices and security measures, as well as physical security measures to guard against unauthorized access to systems where we store personal data.

We restrict access to personal information to Emerge employees, contractors and agents who need to know that information in order to operate, develop or improve our services. These individuals are bound by confidentiality obligations and may be subject to discipline, including termination and criminal prosecution, if they fail to meet these obligations.

Data Integrity

Emerge processes personal information only for the purposes for which it was collected and in accordance with this Privacy Policy or any applicable service-specific privacy notice. We review our data collection, storage and processing practices to ensure that we only collect, store and process the personal information needed to provide or improve our services. We take reasonable steps to ensure that the personal information we process is accurate, complete, and current, but we depend on our users to update or correct their personal information whenever necessary.

Accessing and Updating Your Personal Information

When you use Emerge services, we make good faith efforts to provide you with access to your personal information and either to correct this data if it is inaccurate or to delete such data at your request if it is not otherwise required to be retained by law or for legitimate business purposes. We ask individual users to identify themselves and the information requested to be accessed, corrected or removed before processing such requests, and we may decline to process requests that are unreasonably repetitive or systematic, require disproportionate technical effort, jeopardize the privacy of others, or would be extremely impractical (for instance, requests concerning information residing on backup tapes), or for which access is not otherwise required. In any case where we provide information access and correction, we perform this service free of charge, except if doing so would require a disproportionate effort. Some of our services have different procedures to access, correct or delete users’ personal information.

Enforcement

Emerge regularly reviews its compliance with this Privacy Policy. Please feel free to direct any questions or concerns regarding this Privacy Policy or Emerge’s treatment of personal information by contacting us through this web site or by writing to us at:

Emerge Leadership Group
One International Place
100 Oliver Street
Boston, MA 02110

When we receive formal written complaints at this address, it is Emerge’s policy to contact the complaining user regarding his or her concerns. We will cooperate with the appropriate regulatory authorities, including local data protection authorities, to resolve any complaints regarding the transfer of personal data that cannot be resolved between Emerge and an individual.

Changes to this Privacy Policy

Please note that this Privacy Policy may change from time to time. We will not reduce your rights under this Privacy Policy without your explicit consent, and we expect most such changes will be minor.

If you have any additional questions or concerns about this Privacy Policy, please feel free to contact us any time through this web site or at:

Emerge Leadership Group
One International Place
100 Oliver Street
Boston, MA 02110